Shipping policy
Shipping Policy
Welcome to ePakBazar. We are committed to delivering your orders quickly, safely, and reliably across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and shipping update via email or SMS once your order is dispatched.
Shipping Coverage
We currently deliver to:
- All major cities across Pakistan
- Selected remote and rural areas through our courier partners
Estimated Delivery Time
- Major Cities: 2–5 business days
- Remote Areas: 4–8 business days
Delivery times may vary during sales, holidays, weather conditions, or courier delays.
Shipping Charges
- Standard shipping charges are calculated at checkout.
- Free shipping may be offered on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) in eligible areas across Pakistan.
Please ensure:
- Correct shipping address and contact number
- Someone is available to receive the parcel
Order Tracking
Once your order is shipped, you may receive a tracking number to monitor delivery status through the courier service.
Failed Deliveries
If a delivery attempt fails due to incorrect address, unavailable recipient, or refused order:
- The courier may attempt redelivery
- Additional shipping charges may apply for reshipping
Damaged or Missing Items
If your package arrives damaged or incomplete, contact us within 48 hours of delivery with:
- Order number
- Photos of the package/product (if applicable)
